Privacy Policy

Expansive Happiness® Privacy Policy

For the purposes of this Privacy Policy, the use of “Us”, “Our” and “We” refers to Andrea Weber t/a Expansive Happiness™. “You” and “Your” refers to you, the client, visitor, website user or person using our website and these terms are inter-changeable.

We value and respect your personal information and we are committed to protecting your privacy as a customer and online visitor to our website.   This Privacy Policy applies to information that is collected and used, as outlined throughout this policy, through your use as a customer and online visitor to this website, expansivehappiness.com.

This website is operated from Australia and abides by requirements of Australian law and complies with the Australian Privacy Principles.  Please read this Privacy Policy carefully.

Personal information collected from you:

In the course of your visits and purchases to and from this website, we may collect the following information (Personal Data):

  • First and Last Name

  • Email address

  • Billing address

  • Company address (if applicable)

  • Contact telephone

  • Country/Region

  • Credit card payment details

  • IP address

  • Survey responses

  • Support queries

When you voluntarily complete a subscription form on this website, you agree to the collection of certain Personal Data.  If you complete a Newsletter Subscription form, as an example, to receive updated information, blog posts, product, news and article updates through email communications, you agree to your first and last name, email and country/region being collected.  We use Mailchimp as our marketing platform and this is where your personal data will be transferred and stored. You can learn more about Mailchimp privacy practices here or by visiting mailchimp.com/legal/privacy/.

If you purchase a product from this website, you consent to giving your full name, physical address including state and region, email address and payment details such as credit card information which is processed through a secure server such as Paypal or Stripe.  By purchasing a product from this website, you will receive emails about the product and product purchase.

At checkout, you may give your consent to receive regular email communications that are not related to the purchase of your product. If you no longer wish to receive these emails, you can Unsubscribe to our marketing communications at the footer of these emails.

If you complete the Contact form on the Contact page, your Personal Data is collected and stored in our email log for the purpose of responding to your enquiry via email. Contact form information is not connected to or transferred to our Mailchimp platform.

All forms on this website use Google reCAPCHA. You are able to view the reCAPCHA Privacy Policy by clicking on the link provided when checking “I’m not a robot” on the subscriptions and contact forms on this site.

Personal Data is used for the following purposes:

  • Improving your experience on this website and making overall improvements to the site

  • Delivering our services to you, communicating with you, responding to your individual needs and providing technical support

  • Processing your online transactions through a secure server such as Stipe or PayPal

  • Keeping you updated with information, related products, news, articles, blog posts or promotions via email if you have given your information through one of the subscription forms or through completing an opt-in to receive these communications during checkout.

  • Resolving complaints or problems

Any information you choose to make publicly available, such as blog comments or testimonials on our website, will be available for others to see.  If you request this information to be removed at any time, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

We also use information we collect in aggregated and anonymized forms to improve our services including administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs in general. 

This information is collected through the use of cookies.


Use of Cookies

A cookie is a small software file that is stored on your web browser by our web server. Depending on the type of cookie used, information is then sent from your browser to our server when a page is accessed on this website. Our web server is Squarespace and is based in the United States. Please note that cookies do not access information that is stored on your computer or Personal Data (such as email address, name, telephone number, physical address).

When you visit this website, you will see a Cookie Banner displayed giving the options of selecting Accept, Decline, or Manage Cookies.

By default, our website uses required/necessary cookies to ensure our website functions as required and to remember user preferences and choices such as customized settings. Necessary cookies are always on.

Non-essential cookies may be used to collect and store information about visitor and customer web browsing behaviour, performance and analytics. As an example, we can see the most popular blog posts and most used pages, helping us make decisions about the design and content for our site. Non-essential cookies may also be used for the purpose of serving relevant ads to website visitors through third party services. These ads may appear on this website or other websites you visit.

If you choose Accept - you are accepting the use of non-essential cookies on your web browser. Squarespace non-essential cookies are restricted until you click the text that reads Accept on our cookie banner.

If you choose Decline - you are declining the use of non-essential cookies on your web browser.

If you choose Manage Cookies - you have the options here for selecting either ‘On’ or ‘Off’ for Performance and Analytics and Advertising Cookies. Once you have saved your preferences, the next time you visit the site you may see a ‘Cookie Preferences’ sub-footer instead of the cookie banner. You can select this to change and save new settings. The cookie banner will regularly reappear depending on when you access this website.

If you would like to learn more about the cookies used, you can read this article from Squarespace.

Online transactions

We offer the use of a safe and secure platform for online transactions that uses built in Secure Sockets Layer (SSL) protocol which uses encryption technology to protect the privacy and security of information as it is transmitted online through our payment gateway providers such as PayPal and Stripe. 

You will know that websites are secure in this way by looking for the closed lock symbol in your browser window.  This shows the SSL is active.  You can also check that the first letters of the URL are “https” showing that security is active. 

All products for purchase appear in USD and will be converted to your relevant currency upon payment processing with PayPal or Stripe. Please be aware that these payment processors may charge a fee for currency conversion which is separate and independent of Expansive Happiness® fees.


Storage and Security of Your Information

As outlined above, we use third party platforms and services to process sales, provide web and analytical support and send marketing messages.  These services are hosted and managed by separate and independent organisations that use safeguards and technology to ensure your personal data is safe and secure.

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control.  Personal data we receive from you is stored and protected on our secure servers from unauthorized use or access.  Credit card information is encrypted before transmission and is not stored by us on our servers.

To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia.  If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.


Links to other websites

This website may provide links to other websites for informational purposes.  Links to third party websites do not constitute sponsorship or endorsement or approval of these websites.  When you click on these links, you are leaving our website and you will be subject to the privacy policy and terms and conditions of that particular website. 


Third party integrations

For the purpose of providing a range of services and communications through this website, third-party integrations are used. Third party service providers may include but are not limited to payment processors such as PayPal or Stripe, marketing platforms such as Mail Chimp, affiliate service providers, shipping companies, legal and accounting service providers.

When you complete a subscription form, information you provide such as your first and last name as well as your email address is stored with Mail Chimp for the purpose of receiving updated information, blog posts, product updates, newsletters and email on a regular basis.


Other information

We will not sell or trade your Personal Data to outside parties. 

We will take all reasonable steps to ensure that your information is only used for the purpose for which it was provided.

We retain your Personal Data for as long as needed to provide services to you and as otherwise necessary to resolve disputes, comply with legal obligations and requirements such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.  We may also use your Personal Data to protect our legal rights, property or safety and to enforce our agreements or to protect the rights, property or safety of our customers, third parties or others.

In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.

This website is not directed for use by children or persons under the age of 18 and we do not intentionally seek to collect any Personal Data from children or persons under the age of 18.  If we become aware that Personal Data has been provided to us by a child or person under the age of 18, we will delete that information as quickly as possible.  If you are the parent or guardian of a child or person under the age of 18 and you believe they have provided us with Personal Data without your consent, then please contact us at andrea@expansivehappiness.com

If there is a change of control of our business (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.


Changes to our Privacy Policy

As we plan to ensure our Privacy Policy remains current, this policy is subject to change and may be modified at any time, with changes being effective immediately upon our posting on this website.  Please check periodically for changes and updates and to review our Privacy Policy.

This Privacy Policy was last updated on 11 September 2024.


Contact, Concerns and Complaints

If you have enquiries, concerns or complaints regarding this Privacy Policy, please email andrea@expansivehappiness.com or write to Expansive Happiness, PO Box 158, Maleny, Queensland Australia 4552.

Please include the details of your concern and outline exactly what has happened to cause this concern.  Please provide as much detail as possible and we will investigate what has happened and respond as promptly as possible.