Privacy Policy
Expansive Happiness® Privacy Policy
For the purposes of this Privacy Policy, the use of “Us”, “Our” and “We” refers to Andrea Weber t/a Expansive Happiness™ and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
We value and respect your personal information and we are committed to protecting your privacy as a customer and online visitor to our website. This Privacy Policy applies to information that is collected and used, as outlined throughout this policy, through your use as a customer and online visitor to this website, expansivehappiness.com.
This website is operated from Australia and abides by requirements of Australian law and complies with the Australian Privacy Principles. Please read this Privacy Policy carefully.
Personal information collected from you:
In the course of your visits and purchases to and from this website, we may collect the following information (Personal Data):
First and Last Name
Email address
Billing address
Company address (if applicable)
Contact telephone
Country/Region
Credit card payment details
IP address
Survey responses
Support queries
When you voluntarily complete a Sign Up or Subscribe form on this website, you agree to the collection of certain Personal Data. For example, if you complete a Sign Up or Subscribe form to receive updated information, blog posts, product, news and article updates through email communications, you agree to your first and last name, email and country/region being collected. We use Mailchimp as our marketing platform and this is where your personal data will be transferred and stored. You can learn more about Mailchimp privacy practices here or by visiting mailchimp.com/legal/privacy/.
If you purchase a product from this website, you consent to giving your full name, physical address including state and region, email address and payment details such as credit card information which is processed through a secure server such as Paypal or Stripe. By purchasing a product from this website, you give consent to receive emails about the product and product purchase and if you have given consent at checkout you will also receive regular email communications featuring blog posts, news, articles and product updates. If you no longer wish to receive these emails, you can Unsubscribe to our marketing communications at the footer of our marketing emails.
If you take the Environmental Sensitivity Quiz, you can opt-in to receive regular email communications from us. The quiz is designed through the Interact quiz platform and your name, email, country/region and quiz results are collected and stored securely with Interact. If you have given consent to receive marketing email communications through checking the opt-in box on the quiz form, we will send you weekly emails featuring blog posts, news, articles and product updates. If you no longer wish to receive these emails, you can Unsubscribe to our marketing communications at the footer of our marketing emails. Please note that we do not use your quiz results for the purpose of targeted or segmented marketing where certain products / information is sent or promoted to you based on your results. If you have checked the opt-in box to receive marketing communications, you will receive the same information as anyone else who completes a Sign-up or Subscribe form through our website.
If you complete the Contact form on the Contact page, your Personal Data is collected and stored in our email log for the purpose of responding to your enquiry via email. Contact form information is not connected to or transferred to our marketing platform.
All forms on this website use Google reCAPCHA. You are able to view the reCAPCHA Privacy Policy by clicking on the link provided when checking “I’m not a robot” on the signup/subscribe and contact forms on this site.
Personal Data is used for the following purposes:
Improving your experience on this website and making overall improvements to the site
Delivering our services to you, communicating with you, responding to your individual needs and providing technical support
Processing your online transactions through a secure server such as Stipe or PayPal
Keeping you updated with information, related products, news, articles, blog posts or promotions via email if you have given your information through one of the Sign Up / Subscribe forms or through completing an opt-in to receive these marketing communications through completion of our Environmental Sensitivity Quiz or during checkout.
Resolving complaints or problems
Any information you choose to make publicly available, such as blog comments or testimonials on our website, will be available for others to see. If you request this information to be removed at any time, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
We also use information we collect in aggregated and anonymized forms to improve our services including administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs in general.
This information is collected through the use of cookies.
Use of Cookies
By using this website you consent to the use of cookies. We may use cookies on this website to collect and store information about visitor and customer web browsing behaviour. A cookie is a small software file that is stored on your web browser by our web server and information is then sent from your browser to our server when a page is accessed on this website. Cookies do not access information stored on your computer or Personal Data (such as email address, name, telephone number, physical address).
This website is hosted through Squarespace which, by default, uses Functional and Required Cookies to ensure certain website features function effectively. Squarespace non-essential cookies used for analytics and performance are restricted until you click the text that reads Accept on our cookie banner. The Squarespace website server is based in the US.
Most web browsers automatically accept cookies but you may be able to set your browser to reject the use of cookies but in doing so certain features of this website may not function as intended and you may not be able to take full advantage of this website. If you choose not to change your cookie settings and you continue to use this website, you agree and consent to the use of cookies placed onto your browser by our web server.
Google Analytics may also be used to give us information about visitor and customer web browsing behaviour and activity as well as serving relevant ads to website visitors through third party services. These ads may appear on this website or other websites you visit.
Online transactions
We offer the use of a safe and secure platform for online transactions that uses built in Secure Sockets Layer (SSL) protocol which uses encryption technology to protect the privacy and security of information as it is transmitted online through our payment gateway providers such as PayPal and Stripe.
You will know that websites are secure in this way by looking for the closed lock symbol in your browser window. This shows the SSL is active. You can also check that the first letters of the URL are “https” showing that security is active.
All products for purchase appear in USD and will be converted to your relevant currency upon payment processing with PayPal or Stripe. Please be aware that these payment processors may charge a fee for currency conversion which is separate and independent of Expansive Happiness® fees.
Storage and Security of Your Information
As outlined above, we use third party platforms and services to process sales, provide web and analytical support and send marketing messages. These services are hosted and managed by separate and independent organisations that use safeguards and technology to ensure your personal data is safe and secure.
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. Personal data we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.
To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.
Links to other websites
This website may provide links to other websites for informational purposes. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. When you click on these links, you are leaving our website and you will be subject to the privacy policy and terms and conditions of that particular website.
Third party integrations
For the purpose of providing a range of services and communications through this website, third-party integrations are used. Third party service providers may include but are not limited to payment processors such as PayPal or Stripe, marketing platforms such as Mail Chimp, affiliate service providers such as Peach’s.co, Interact for quizzes, shipping companies, legal and accounting service providers.
When you complete a Sign Up or Subscribe form, information you provide such as your first and last name as well as your email address is stored with Mail Chimp for the purpose of receiving updated information, blog posts, product updates, newsletters and email on a regular basis.
If you complete the Environmental Sensitivity Quiz, your first and last name and email address is collected at the end of the quiz and is stored with Mail Chimp if you have given consent to receive marketing communications through the opt-in form. Personal details and quiz results are stored securely on the Interact platform. As explained above, quiz results are not used for the purpose of targeted marketing.
If you sign up to join our affiliate program, you will be directed to provide personal information when creating your affiliate account with Peach’s.co that integrates directly with the Squarespace e-commerce platform.
Other information
We will not sell or trade your Personal Data to outside parties.
We will take all reasonable steps to ensure that your information is only used for the purpose for which it was provided.
We retain your Personal Data for as long as needed to provide services to you and as otherwise necessary to resolve disputes, comply with legal obligations and requirements such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use your Personal Data to protect our legal rights, property or safety and to enforce our agreements or to protect the rights, property or safety of our customers, third parties or others.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
This website is not directed for use by children or persons under the age of 18 and we do not intentionally seek to collect any Personal Data from children or persons under the age of 18. If we become aware that Personal Data has been provided to us by a child or person under the age of 18, we will delete that information as quickly as possible. If you are the parent or guardian of a child or person under the age of 18 and you believe they have provided us with Personal Data without your consent, then please contact us at privacy@expansivehappiness.com
If there is a change of control of our business (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
Changes to our Privacy Policy
As we plan to ensure our Privacy Policy remains current, this policy is subject to change. We may modify this policy at any time in our sole discretion and all modifications will be effective immediately upon our posting of the modifications of this website. Please check periodically for changes and updates and to review our Privacy Policy.
This Privacy Policy was last updated on 16 March 2023.
Contact, Concerns and Complaints
If you have enquiries, concerns or complaints regarding this Privacy Policy, please email privacy@expansivehappiness.com or write to Expansive Happiness, PO Box 158, Maleny, Queensland Australia 4552.
Please include the details of your concern and outline exactly what has happened to cause this concern. Please provide as much detail as possible and we will investigate what has happened and respond as promptly as possible.